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Frequently Asked Question

How do I place an order?

You can place the order directly from the website or you can reach out to us via WhatsApp/ Call on +91 9990355511 or email us at mbm@menyrebymuskan.com .

How do I decide my size?

We can make the sizes as per our size chart or you can send us your customized sizes at +91 9990355511 or email us at
mbm@menyrebymuskan.com

Can I get customization done?

Yes, you can customize colours, sizes or basic customizations can be done like sleeves changes, length changes, etc. And for that you need to reach out to us on WhatsApp/Call at +91 9990355511 or email us at mbm@menyrebymuskan.com .

Is COD avaialble?

No, we don’t offer COD as we’re totally customized-made to order brand.

How do I return/ Cancel my order?

We do not offer any return, exchange or cancel policy as we are a totally made to order brand. However, we do offer alteration services which you can avail post 7 days from the date your order is delivered. The order pick up and drop charges would be yours.

How can I check the quality of fabric and material?

Currently, we don’t have a physical store. However you can book a virtual appointment with us. You can shortlist your garments from website and we can showcase you the same outfits and breif bout them via google meet/ zoom meeting.

Do you deliver the exact, colour, material or size ?

Yes, we do deliver the exact colour, material and size. However, please note that it may slightly vary due to differences in screen calibration and lighting. But, we’re confident that you’ll love the actual colour of the product.

Can I directly discuss with the designer to get the customizations done?

Yes, sure. You can book a virtual appointment with us in case you wish to get any suggestions regarding which outfit style would go as per your body shape, skin complexion, etc. Or whether you need to make any customization in the existing outfits.